Lenovo vs HP: Which Brand To Choose in 2020?

When it comes to buying a laptop, even if you bet to differ, the brand matters. Brands earn their popularity and position for a reason; with so many brands that have been around for several years, only a few names still strike in people’s minds when they think about laptops, and this is because of the quality and durability they have to deliver in their products over the years. Lenovo and HP are two such brands, still fighting hard for that top position in the market, producing amazing products over and over.

So, you are about to purchase a laptop and stuck with these two brands in mind; which one is better? With both Lenovo and HP having a number of options you can choose from, which brand’s device should you go with? Yes, it is a tough decision to make. In the following sections, we shall discuss in detail about the two brands individually and how they differ from each other, so you can come to a decision by the end.

Lenovo vs HP: Which Laptop Brand is Perfect For You?


Founded in the year 1984 in Beijing, China, Lenovo now has one more headquarters located in North Carolina, United States, and is one of the most popular and leading multinational tech companies from China. The company designs and produces a wide variety of tech devices, including smartphones, electronic storage devices, workstations, tablets, smart TVs, and of course, laptops. Today, the brand’s products are being sold in more than 160 countries around the world, and it continues to introduce new products with new features, with the aim of meeting the changing demands of customers.


Lenovo Ideapad L340

  • Intel Core i5
  • 8GB RAM
  • 512GB SSD

Lenovo ThinkPad P53s

  • Intel Core i7
  • 16GB RAM
  • 512GB SSD

Lenovo Flex 5

  • Ryzen 5 4500u
  • 16GB RAM
  • 256GB SSD

Laptops and Components

Lenovo’s laptops come under the categories: 2 in 1 laptop, gaming laptops, business laptops, mobile workstations, and student laptops. As you can see, the company has products catering towards audiences in almost every category, making sure that people considering their brand actually get what they are looking for.

With Lenovo, laptops are also categorized in terms of brands to make it easy for users to choose a model they have read or heard about, and these brands are IdeaPad, ThinkPad, Legion, Yoga, Lenovo, and Flex. Each of these brands has different series of laptops for you to choose from.

Intel is the most commonly used processor in Lenovo laptops. This is one of the very few brands to have used 6 core (hexa-core) processors in some of their high spec laptops; and as always, their other devices come equipped with quad core and dual-core processors, differentiated based on their specs and pricing. Lenovo’s Chromebook laptops, however, come with MediaTek processors.

Even with graphics, many Lenovo laptops come integrated with Intel HD Graphics, while their gaming models, which is their Legion series, get NVIDIA GeForce graphics to deliver extraordinary performance and power.

Similar to many other brands’ laptops, Lenovo’s devices are also available in numerous screen sizes and resolutions, almost all of which are available in HD. But, screen resolution is an aspect where the brand struggles a bit, and this is especially evident when you compare the same with that of other brands like HP.

In terms of battery life, you can expect a decent range from the brand’s laptops, thanks to the 3-cell and 4-cell batteries powering the devices. In fact, after being tested for the same, some Lenovo laptops have indeed lasted longer than what was originally expected of them.

Design and Price

The design of Lenovo laptops has always been quite streamlined. Most of their laptop models are designed to be compact and portable, and thus highly practical as well. For instance, the company’s ThinkPad series of laptops, intended for business purposes, in addition to being able to handle demanding computing tasks, are also ultralight in weight, making them an amazing travel companion.

Of course, Lenovo is known for its Yoga laptops, which happen to be one of the most stylish ones in the category, yet very much functional as well. And the fact that all of their laptops are durable is an added bonus.

However, you cannot expect much from Lenovo in terms of color. Yes, their laptops are designed well and well-built, but they lack colors, period. All you get from the brand, which has been the norm for years and years now, is just the usual black, silver, and grey.

Moving on to pricing, as you would be aware, Lenovo is one of the brands to have laptop models designed to cater to varying budget levels. Whether you are a student on an extremely limited budget, an everyday user looking for a medium-priced model, or a working professional or a professional gamer looking for a high spec machine, you will find one with Lenovo. While pricing is on par with what most other brands offer, it is certainly not higher than the price tags on HP laptops.

Customer Support

With any customer support, today, the easiest way to contact a brand’s team is probably via their chat facility. Fortunately, Lenovo offers customer support via live chat, available from 10 am to 10 pm EST on weekdays. In order to initiate a chat, you will be required to enter some of your details along with a brief description of your query or issue. Since there is no 24/7 chat support, you may have to wait in case you face an issue outside the given time.

In addition to the chat feature, they also offer support via social media, on Facebook and Twitter, and you can also request a call back from the company. There is also an exclusive Lenovo support community where users share their knowledge and solutions with one another. Though the support options from Lenovo are quite adequate, it is their response time that needs some improvement.

Laptop Innovation

Lenovo laptops have always been known to be slim, sleek, and portable. The company keeps improving in this respect to make their machines even more compact and practical for travel. In addition, they constantly make component upgrades as well and is a leading brand to include a lot of innovations in their products.

One such latest innovation comes with the now popular ThinkPad X1 Yoga. This is a Yoga laptop that comes with a Rise and Fall Keyboard, in which the keys will automatically rise for you to use when the device is in Laptop Mode. When you turn it into Tablet Mode, once again the keys will automatically recess and lock. The laptop also comes with a rechargeable pen, the ThinkPad Active Pen, to make taking notes, signing documents, etc. easy.


Owing to their amazing product lineup, Lenovo was awarded the Best Laptop Brand for the year 2018 by Laptop Mag. The brand has also won numerous Editors’ Choice Awards, and their ThinkPad X1 Carbon a received 5-star rating, a feat that no other laptop model could achieve.


HP is one of the oldest brands operating in the IT industry, with 80 years of experience, with a strong customer base and popularity. The company develops and manufactures a wide range of products and services, including laptops, PCs, networking hardware, software services, and more.


HP OMEN 17-cb0040nr

  • Intel Core i7
  • 16GB RAM
  • 256GB + 1TB HDD

HP ZBook 15v G5

  • Intel Core i7
  • 16GB RAM
  • 256GB SSD

HP Spectre x360

  • Intel Core i7
  • 16GB RAM
  • 512GB SSD + 32GB

Laptops and Components

HP laptops are offered under the categories: business, gaming, premium, workstations, traditional laptops, and convertible & detachable. Each of these has a series of different models under them, allowing you to choose one that matches all your needs and expectations.

Similar to many other brands, HP laptops also come with Intel or AMD processors, in which only the versions used differ based on the model you select and their specifications and pricing. Moreover, most HP laptops are equipped with quad-core processors in order to deliver exceptional performance.

With HP laptops, you can also choose your graphics solution, which will be one of the following: AMD Radeon, NVIDIA GeForce, Intel UHD, and Intel HD. Depending on your purpose for a laptop, you can choose the most powerful or one of the basic yet decent options.

HP is one of the few brands to bring to users screen sizes that go up to 22 inches. Most of their devices come with Full HD screens, which also happen to be backlit and possess anti-glare capability as well. And yes, you can also choose from their touchscreen laptops for a different kind of experience.

HP laptops also deliver good battery life, thanks to the use of 3-cell and 4-cell batteries.

Design and Price

Even though Lenovo laptops are great in terms of design, HP takes design up a notch, and many of the brand’s laptops are just striking right off the bat. Laptops like the Spectre have a separate class to them, making it one of the most stylish options you can get today, hands down.

HP doesn’t let down in terms of their machines’ durability as well. The company uses all-metal casings, made of carbon fiber and aluminum, in order to make their devices a lot more durable and stronger, enabling them to last much longer than standard plastic-cased machines. However, similar to Lenovo, HP also doesn’t give customers a lot of color options to choose from.

As far as pricing goes, one apparent thing is that HP laptops are priced higher than many other brands, including Lenovo, which is negative.

Customer Support

HP extends customer support through their chat facility, phone, and the exclusive HP Support Community. The Support Community is the first place you could go to see if there are viable solutions to the issue you face, or if your query has already been answered by another HP laptop user.

Contacting the support team via phone is also a good option; however, you are not assured the right answers and solution, since not all attendees are knowledgeable enough. For avid social media users, the brand also offers support via Facebook, Facebook Messenger, and Twitter, within the timeframe 8 am to 6 pm EST. You may have to wait for some time to receive a response, which is already indicated by the company.

Most HP laptops come with a standard 12-month warranty, only with a few exceptions.

Laptop Innovation

HP is the brand to introduce the first-ever leather laptop in the whole world, with their Spectre Folio. Carrying some amazing features, this is one laptop you cannot turn away from, owing to the amazing craftsmanship and design.

HP also constantly innovates their gaming laptops, one of which is their Pavilion gaming series. The new edition comes with different amazing and innovative features, such as Windows Mixed Reality-ready devices, where you can use the headset and enjoy jaw-dropping reality gaming. You can also choose to have a 4K display with these laptops for an enhanced experience.


Following Lenovo, HP became the second-best laptop brand for 2018, awarded by Laptop Mag. Though the company received less number of editors’ choice awards when compared to Lenovo, the brand still scored high in a lot of different aspects, including their product ranges, design, and features.

Lenovo vs HP: The Main Differences

Both Lenovo and HP are above many of the other brands, including some big names like Samsung, in terms of popularity and laptop ranges they offer. But, there are some areas where these brands differ; for instance, many of Lenovo’s laptops are extremely portable, aimed at the business crowd, while HP may still need some improvement in this area. Lenovo laptops are also known to offer better battery life.

On the other hand, HP does amazing when it comes to design, graphics, sound quality, and other extremely innovative features.

Therefore, if you are after good sound quality, graphics, display features, and overall laptop design, and don’t really have a fixed budget, HP will definitely have you contented. But, if you are on a budget, but don’t really want to go for a crappy machine just because of that, Lenovo is where you should look at. The brand is also great for those of you frequent travelers out there, because of their extremely slim and portable laptop options.

Overall, both Lenovo and HP are two outstanding brands you can trust when it comes to getting a durable, high-quality laptop.

3 thoughts on “Lenovo vs HP: Which Brand To Choose in 2020?”

  1. “Lenovo laptops are also known to offer better battery life.” – most of the ( more budget ) Lenovo laptops have 6hrs tops, where HPs are 8 hrs plus, which is why I steer way from Lenovo. But their keyboards are better than most.

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