Dell vs HP: Which Brand To Choose in 2020?

During your quest to get the best laptop out there, if there are two names that really outshine the rest in the market, it would most likely be Dell and HP. Both of these brands have a strong reputation among users, thanks to their eye for quality in everything they deliver.

As a matter of fact, both Dell and HP excel in providing some of the best, high quality, and durable machines available today, and this makes it difficult for laptop buyers when it comes to choosing between the two brands.

If you have reached the point where you are stuck between choosing one of these brands, this comparison article of Dell and HP will give you an insight into what each of these laptop providers has to offer.

DELL vs HP: Which Laptop Brand is Perfect For You?


Based out of Texas, United States, Dell is one of the leading multinational companies dealing with computer technology, developing and selling computers, software, cameras, HDTVs, network switches, and a whole lot more.

The company also offers computer-related services. Established in 1984, the brand had been constantly working to produce high performance, good quality devices, and has managed to attain and retain millions of customers all across the globe.


DELL XPS 15 7590

  • Intel Core i7
  • 16GB RAM
  • 1TB SSD

Dell G5 15

  • Intel Core i7
  • 16GB RAM
  • 256GB + 1TB HDD


  • Intel Core i7
  • 16GB RAM
  • 512GB SSD


Dell provides laptops specifically designed for home use and for office use separately. Together, the laptop models offered by the company come under the names: Inspiron Laptops, G Series Laptops, XPS Laptops, 2-in-1 PCs, Inspiron Chromebook, Alienware Laptops, Vostro, Latitude, and Precision Mobile Workstations.

Most Dell laptops use Intel processors and some models use AMD; these two happen to be the only processors used in the brand’s laptops. Like with any other brand’s devices, Dell also employs quad-core processors in their high spec, high price tagged machines, and dual-core ones in their entry-level, budget-friendly models.

When it comes to screen sizes, you can find laptops ranging from 11 inches and going all the way up to 18 inches, and the brand also has a few touch screen display laptops for those interested in the same. Picture quality and screen resolution are two plus points for Dell.

In the case of video card or graphics, your options with Dell range between Integrated Graphics, AMD, Intel, and NVIDIA.

Despite these plusses, one area where the brand rates a bit low is in terms of battery life. This is because most of their laptops come equipped with 2-cell and 3-cell batteries, which are not great in delivering power and performance.


It is a fact that the appearance of laptop matters to most buyers. On that front, it looks like Dell’s strength in terms of design may not be enough to outshine many brands when compared to one another; however, this doesn’t apply to HP, because HP laptops seem to lag on the design aspect.

Dell’s laptops do come in a variety of colors, despite their boring design profile, and this gives them a fresh and eye-catching look.

The pricing of Dell laptops is similar to what you can find from that of other brands. The brand offers laptops in different price ranges in order to have products lined up to suit every budget. When compared to HP, the pricing of Dell laptops is certainly lower.

And the fact that the company’s lowest-priced model can perform excellently well makes your investment even more worth it.

If you hadn’t known already, Dell is one of the very few brands that allow customers to customize and build their own laptops, where customization can be done in terms of keyboard, operating system, and other areas. Of course, it will cost you more to add such extended features to your device.


Dell is one company you can rely on when it comes to attaining proper customer support. The company’s customer support options include service requests, chat, email, and phone, and you are likely to get a prompt response from any of these sources you choose to use to contact their support team.

In addition, you will also be able to find support articles and topics on their official website, and this content will give you most of the information you need about the company’s products.

Similar to all laptop brands, Dell also offers a 12-month warranty with their laptops, with the option to extend the period by paying an additional amount.


Dell, similar to many other leading laptop brands, constantly innovates its products in different aspects, from software to features and everything in between.

Recently, at IFA 2018, the brand announced a whole list of innovations aimed at making things easier for the everyday laptop user as well as fast-paced business owners, with their improved Inspiron and Vostro models.

These new versions come as a combination of superior performance, high-quality materials, and amazing design.

Additionally, now the brand’s XPS laptops come with a feature called Dell Cinema, which basically gives you a cinematic experience on your laptop, with the implementation of best-in-class color, stream, and sound.


Dell was chosen as the 3rd best laptop vendor for the year 2018 by Laptop Mag. The brand’s XPS 13 was given the honor of being the top laptop overall, and this model was also the innovation awards honoree at the CES 2018 Innovation Awards.

Another laptop model that earned recognition was the XPS 15 2-in-1 and was awarded the Best PC of the Year 2018 at the Trusted Reviews Awards 2018.


Founded in 1939, Hewlett-Packard is an American multinational IT firm now based out of Palo Alto, California.

The company now develops and manufactures desktop computers, laptops, 2-in-1 PCs, 3D printing solutions, printers, ink and toner, displays and accessories, and also business solutions, such as software, security, VR, and other services and solutions.


HP OMEN 17-cb0040nr

  • Intel Core i7
  • 16GB RAM
  • 256GB + 1TB HDD

HP ZBook 15v G5

  • Intel Core i7
  • 16GB RAM
  • 256GB SSD

HP Spectre x360

  • Intel Core i7
  • 16GB RAM
  • 512GB SSD + 32GB

Laptops and Components

With HP, you can find laptops and 2-in-1s categorized under names: business, premium, traditional laptops, gaming, workstations, and convertibles and detachables. Some of these names have a list of different categories; for instance, business laptops are available as Elite, Pro, Essential, and Cloud Computing, each serving a specific purpose.

HP also uses the two major processors, Intel and AMD, with the latest generations of Intel being used in their higher spec and more expensive machines. Only a few of the brand’s laptops come with dual-core processors, which means you can expect good performance from most of their machines.

The various graphics options used in HP laptops are Intel HD, Intel UHD, NVIDIA GeForce, and AMD Radeon. Of course, the more powerful and efficient NVIDIA GeForce graphics are widely used in their gaming machines.

In terms of screen size, you get options between 12 inches and can go all the way up to 22 inches, based on the model you choose. This is perhaps the biggest screen size you can get in a laptop, comparing all of the available brands.

Screens are available mainly in FHD formats, with great screen resolutions on higher priced models. Many of the HP laptops also come with LED-backlit screens, equipped with anti-glare technology as well. There are also some touchscreen models available with the brand.

HP laptops are widely powered by 3-cell and 4-cell batteries, which can deliver good battery life, ranging anywhere between 6 and 12 hours, based on the model you buy.

Note: Since HP laptops provide more battery life compared to the Dell, they can also be used for freelancing or even doing blogging. Both of these tasks require a portable laptop. So you should also take a look at this post on our website where we’ve talked about laptops for blogging from both HP and Dell brand.

Design and Price

Compared to what Dell can offer in terms of their laptop designs, HP has a wide range of laptops that are good-looking and instantly appealing.

Most of their laptops come with a sleek finish and carry a sophisticated look, making them an attractive option for many.

One latest product from the company that looks like an epitome of a design portfolio on laptops is the HP Spectre Folio. This laptop carries a bold design, crafted with 100% genuine chrome-tanned leather that can adapt to almost any lifestyle.

Also, many HP laptops are made with all-metal casings, like aluminum and carbon fiber, which makes the machines more durable and rigid. However, color is one area where HP trails.

Pricing is another aspect where HP falls behind Dell because many HP laptops are often priced higher. Though a justification for this is the use of expensive components and materials, it is still a downfall faced by the company.

Customer Support

Depending on the HP product you have, you can contact their support team via chat, phone, and the HP Support Community. The company extends support based on the product you have at hand, and the support options available to you differ accordingly as well.

Choose your product and you will be displayed options such as Troubleshooting, User Guides, Video Tutorials, How to, Advisories, etc., enabling you to choose a category you require support in.

Of course, you can contact support via phone; however, not all attending support executives have sufficient knowledge to answer all your queries or offer solutions to the issue you face.

If you prefer using social media, you can contact them via Twitter, Facebook, and Facebook Messenger, between 8 am and 6 pm EST. The response time, as mentioned by the company, is less than 2 hours, and their representatives stay true to the given time frame.

While a 12-month warranty is a standard in many of the HP laptops as well, there are some models that come with an extended warranty period.

Laptop Innovation

At the International Consumer Electronics Show 2019, HP was one of the brands to bring in various new innovations, not just in laptops, but also in many other product categories.

One of the innovations made belongs to the x360 3-in-1 convertible device from the brand, in which the stylus pen has been made magnetic, which makes it stick to the laptop and notify the user if they leave it behind. The etched glass screen on this device makes note-taking by hand easy.

And as mentioned before, the Spectre Folio, the first-ever leather laptop in the world, is another major innovation from the brand. The laptop can be used in four different modes, including as a tablet, with great acoustics, excellent battery life, and also an optional 4K display.


The HP Spectre x360 won the top Computing Device of the Year award at the News18 Tech and Auto Awards 2018, and one of its competitors for the award for the Dell XPS 13. HP has also gained many accolades for their gaming laptops, especially the new Omen 15.

In similar ways, the brand has received various other recognitions from different sources for different products, and they continue improving their offerings for further such accolades in the future.

Dell vs HP: The Main Differences

Dell and HP are, without a doubt, two of the leading and most trusted brands in the laptop market, and they have certainly earned their respective places.

While both brands offer a wide range of laptops, it is Dell that surpasses HP in terms of a sheer number of models they offer.

As discussed above, there are some improvements required by both brands. Let’s just say that if you need a regular laptop without all the bells and whistles and shiny design details, you can go with a model from Dell. Dell’s gaming laptops are also worth taking a look if you are after a gaming machine.

On the other side is HP, a brand that offers some of the most innovative and stylish machines that also perform well. So, if this description seems to suit your expectations better, then choose an HP laptop.

Obviously, good looks are the first aspect that will convince you to purchase this brand’s laptop; nevertheless, their machines are also built to be highly durable and come with decent components. In fact, the use of metal casings in HP machines makes them much more durable than Dell laptops.

All that being said, if you don’t have much to spend and think it would be best to save every single penny that you possibly can, a Dell laptop can help you with the same, because they are priced quite a bit lower than HP.

3 thoughts on “Dell vs HP: Which Brand To Choose in 2020?”

  1. Personally, I think a person is crazy for being more concerned about the color of the computer. I am more interested in whether a computer is going to fail a year after purchasing. The public is sadly misguided when they think too much about how it looks rather than how it performs and what kind of customer service you will get when the computer stops working right.

  2. Thank you for this comparison. This information will help me choose. I definitely want a laptop that will perform. Appearance matters, but performance is number one for me. I’ve been leaning toward Dell and this article deals the deal.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top
Copy link
Powered by Social Snap